Mater Health Services, Australia

The Opportunity:

Programmed Electrical Technologies and avt recently installed an AMX by HARMAN patient room control system at Mater Private Hospital Springfield (MPHS). The TPControl BYOD (Bring Your Own Device)-based solution allows guests to adjust in-room technology using their own mobile devices. Mater wanted to provide guests with an easy and simple method to control the electronic services within each of the 64 patient rooms at MPHS, including in-room TV sets, thermostats, lighting and motorized window blinds.

The Solution:

MPHS engaged Programmed Electrical Technologies to install a fully functional AV and environmental control system based on the AMX platform. Allowing guests to control a variety of room functions from their personal mobile devices would certainly enhance the patient experience at MPHS but first Mater Health Services wanted to test and prove the system using their Wi-Fi and networks with full security measures in place. Early in the building construction phase, Mater worked with avt to build a fully-functional Proof of Concept room at their hospital in South Brisbane. This offered Mater the ability to fully test and prove the system using Mater’s Wi-Fi and networks in its final configuration with full LAN security measures in place. This Proof of Concept room was in place for over three months and was tested regularly by the hospital staff including doctors, nurses, and office staff for ease-of-use and reliability. The success of the Proof of Concept room relied on the person testing it without assistance.

This BYOD solution is a first for health service providers in Australia, and Mater has achieved the objective of being the first to offer this new service to their guests, redefining the patient experience. Mater will continue to assess the 64 patient rooms in use and are looking to recreate the BYOD patient room experiences in Stage Two of the Mater Private Hospital Springfield.

The Impact:

“To streamline the process of client device connectivity, integrator Programmed Electrical Technologies proposed the AMX TPControl BYOD solution. This involved using QR Codes for user connection and a multi-user license that resides on the AMX controller. Guests connect to Mater Wi-Fi, point their mobile device camera at the QR code within the room to download the TP Control app and are presented with an intuitive user interface for the AV and environment systems. The connection process is handled and served by the AMX Controller,” said Anthony Parker, Regional Operations Manager, Programmed Electrical Technologies.



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