Hospitality is one of the world’s oldest industries, but that doesn’t mean it’s stuck in the past. Today’s hotel and resort chains are constantly improving the guest experience by embracing technology, upgrading facilities and streamlining operations to cater to the needs of modern travelers.
One of the smartest investments a hospitality establishment can make is a state-of-the-art networked AV system. With modern AV solutions, hotels can broadcast crystal-clear music and announcements anywhere in the building, offer flexible meeting spaces with videoconferencing capabilities, provide professional sound reinforcement for large events and enhance atmosphere with high-quality lighting. All of these things increase value for guests, which is what hospitality is all about.
Combining high-tech equipment from brands like JBL, Crown, Soundcraft, AKG, BSS, dbx and AMX, HARMAN Professional Solutions networked AV systems help hotels deliver the ultimate hospitality experience. To learn more about how our clients are using HARMAN solutions, we spoke to staff from leading hospitality brands and AV integrators working to move the hospitality industry into the future.
Seoul Dragon City, South Korea
Seoul Dragon City is a “lifestyle hotel-plex” housed in an interconnected group of skyscrapers containing four different hotels, 11 restaurants and bars, 17 meeting rooms and two grand ballrooms. Owner AccorHotels hired Winmeditech and TechData to outfit the entire complex with an end-to-end HARMAN networked AV system including over 400 JBL loudspeakers and a range of AKG, Crown, Soundcraft, BSS and AMX solutions.
“Seoul Dragon City is positioned locally, regionally and internationally to be a global landmark, and it was important for us to have world-class audio, video, lighting and control solutions in our state-of-the-art facility,” said Jerome Stubert, Cluster General Manager of Seoul Dragon City. “The complex features the widest range of convention spaces in Seoul and the HARMAN AV solution enables us to accommodate a wide range of events—from corporate meetings to private events.” Learn more.
Pan Pacific Singapore
To create an elegant atmosphere for thematic weddings and events in their 800-capacity ballroom, Pan Pacific Singapore hired MYNALIGHT to design a unique lighting solution to compliment the room’s décor. MYNALIGHT used over 7,000 Martin VC-Dot 1 LED strips to highlight the abstract, coral-inspired ceiling design, along with Martin Rush MH-1 Profile Plus fixtures for supplemental lighting.
“Lighting the ballroom for Pan Pacific Singapore was an ambitious project, which we approached in our uniquely collaborative style,” said Ms. Yaeko Hashimoto, Principal Lighting Designer, MYNALIGHT. “After much scrutiny and discussion with our experts, we concluded that Martin lighting fixtures would be ideal for the lighting effect they were looking for. It not only produces a spectacular lighting design, but turns the ballroom into a unique experience.” Learn more.
FLC Samson, Vietnam
The flagship property of FLC Group, the FLC Samson is a luxury hotel and resort on the coast of the East Vietnam Sea known for hosting performances by renowned artists in its 1,200-seat Plenary Ballroom. FLC Group hired Ba Sao Investment to implement an end-to-end HARMAN audio and lighting system to elevate ballroom performances and broadcast them throughout the entire facility.
“FLC Samson is a five-star luxury resort and we needed an AV solution that could provide five-star sound,” said a spokesperson of FLC Group. “With our new AV solution, performances in the Plenary Ballroom are bigger and better than ever—and now guests can enjoy them from anywhere on the resort. Whether they’re on the golf course, enjoying a meal in one of our fine dining establishments, or relaxing in the spa, guests can enjoy a world-class performance as if they were in the front row.” Learn more.
Grand Mercure Yangon, Myanmar
Part of the international AccorHotels family, Grand Mercure Yangon Golden Empire is a five-star hotel serving Myanmar’s largest city. Seeking a high-quality, unified sound system for the property’s ballrooms, meeting spaces and common areas, Grand Mercure hired Ghin Gar Cherry Trading Co. to outfit the facility with JBL Control Series compact ceiling speakers, energy efficient Crown DCi amplifiers and intuitive Soundcraft FX16ii mixers.
“To create unique and memorable guest experiences, we commissioned a top-of-the-line sound system from HARMAN Professional Solutions,” said Vinoth Kumar, General Manager of Grand Mercure Yangon Golden Empire. “Leveraging their state-of-the-art audio technology, we have achieved high-quality sound with remarkably intuitive control. The products were easy to install and their modern, clean design compliments the sophisticated aesthetic of our facility.” Learn more.
Atlantis Sanya Resort, China
Located on China’s scenic Hainan island, Atlantis Sanya features over 1,300 guest rooms and a massive Aquaventure waterpark. Over 1,500 JBL loudspeakers provide crystal-clear sound across the entire resort, the banquet halls and conference rooms are equipped with AKG wireless microphones and AMX control systems, and everything is powered by a network of Crown, Soundcraft and BSS audio solutions. At night, Martin Exterior Projection 1000 fixtures illuminate the hotel in a dazzling display.
“Atlantis Sanya aims to provide an unforgettable aquatic experience for guests,” said the Project Leader at CCW, Atlantis Resorts Consultants. “To accomplish this goal, we needed high-fidelity audio and advanced multimedia systems throughout the facility, as well as the latest control systems to operate it seamlessly. HARMAN Professional’s world-class, scalable audio-visual systems empower the resort to create a unique, immersive experience.” Learn more.
Grand Zenith Hotel, Malaysia
Located outside the capital city of Kuala Lumpur, Malaysia’s Grand Zenith Hotel features a multi-purpose ballroom for hosting weddings, banquets and corporate events in style. To provide world-class sound quality as efficiently as possible, Grand Zenith hired Mahajak Trio to equip the ballroom with the latest audio solutions from JBL, Crown, Soundcraft, AKG and BSS.
“We chose the JBL AC2215/95’s because they offer extended coverage, which helps fill out the ballroom without the need for a big, bulky rig,” said H.L. Teo, General Manager, Mahajak Trio. “The Soundcraft EFX12 console has built-in effects processors designed by Lexicon, which eliminate the need for any outboard gear. We were able to create a very efficient, streamlined audio system capable of handling Grand Zenith’s largest events with ease.” Learn more.
Kota Kinabalu Marriott, Malaysia
Serving one of Malaysia’s most picturesque coastal cities, Kota Kinabalu Marriott offers elegant accommodations, fine dining, world-class entertainment and full spa service to luxury travelers. To enhance the experience in their Grand Ballroom and broadcast performances throughout the resort, Marriott hired Mahajak Trio and AV integrator Eastern Global to outfit the facility with a state-of-the-art HARMAN networked audio solution.
“We were absolutely thrilled at what a difference the new audio system has made,” said Denison Seow, Managing Director of Eastern Global. “Our clients comment on the sound quality in the Grand Ballroom at every event, and now they can enjoy performances from anywhere on the premises. It’s really elevated the luxury aesthetic here at Kota Kinabalu Marriott.” Learn more.